FAQ

What are the payment methods?

We currently accept Paypal to make payment for your purchases.

Please note that there are NO transaction charges as it will be fully borne by us.

There is also no need for you to have an account with Paypal.

All you need is just your credit or debit card.

PayPal is a payment method for online purchases that allows users to send and receive money online. PayPal offers a fast, safe and easy method of payment without disclosing your credit card or other financial information to the merchant.  

Unfortunately, we are not in a position to assist with PayPal account problems. Please contact PayPal customer service. Please note that payment(s) will be deducted from your PayPal account immediately after completing your purchase.

For more information, visit PayPal.

How to track your order?

Please emai to us @ jackie@sportsgowhere.com with your order number.

 

Returns/Exchanges/Cancellation

We will  accept returns within 14 days of goods received from us. Items must not have been worn, soiled, washed or altered. All original packaging, tags and documentation must be included. Any returns that do not meet these guidelines will be sent back to you and no store credit will be issued. Once the returned product has been processed, we will notify you that the credit has been applied to your account.Kindly email us your bank account no and we will debit into your acount within 7 days upon receiving of return items.

 

How to return or cancel an item?

Please contact us at jackie@sportsgowhere.com with your invoice no. as subject. Shipping cost for returns will be paid by customer.

 

Exchange

We will only do exchange if the products is defective, damage or shipped wrongly.

 

Damaged / Defective Merchandise

If items was shipped wrongly, defective, damaged, please contact us within 14 days.

 

Shipping / Delivery

All local orders will be charged a flat fee of $5.00 for delivery.Above S$40.00 delivery charge will be free. You can place as many items as you want in a single order.

Items will be delivered within 3-7 working days upon confirmation unless otherwise stated.

International Delivery

All orders outside Singapore shipping cost may have to be paid by customer.Kindly email us @ jackie@sportsgowhere.com for shipping cost to your country with the products you wish to purchase. 

No Delivery Zones

Update Soon!

How to use Promotion/Discount Code

Promotion/Discount Code can be use during checkout.At Payment step, enter your Promotion/Discount code in the discount code box.

Warranty

Warranties are only provided by certain individual  brand owners and any form of guarantee will be fulfilled by them. Please do not send your items back to shop.sportsgowhere for servicing,repair or warranty claims. We're sorry, but warranty claims can only be done at the respective brand's service centres. we does not provide servicing on behalf of customer